Invested in YOU with CEUs

Continuing Education Courses

 

Advantage offers Continuing Education Classes for adjusters of Third Party Administrators, Insurance Companies and Self-Insured Companies in need of credits.

Remaining competitive in the insurance industry requires continuous learning and adaptation to stay ahead of evolving technology and industry trends. Our Continuing Education (CE) Program is designed to equip insurance claims professionals with cutting-edge knowledge, practical skills, and industry insights that drive first-class claims decisions. Each interactive and engaging course is developed by industry leaders and tailored to meet state licensing requirements while offering practical, real-world applications. As we continue to expand our curriculum, we remain committed to equipping insurance industry professionals with the tools to enhance efficiency, improve claims accuracy, and make well-informed decisions.

What You Gain

  • Industry-leading best practices and trends from experts in the industry

  • CE credits to maintain licensing compliance

  • Practical, hands-on knowledge applicable to real-world claims

  • Continuous course expansion to meet evolving industry needs

We can customize offerings to meet your specific needs across multi-lines of insurance.

*CA is WC Only

Courses Offered

Best Practices of Investigations

This course will introduce the claims handlers to the fundamentals of identifying suspicious claims through red flag analysis and current trends in the industry. Prevalent red flags in fraud will be discussed along with examples of claims where red flags were identified. This course will also assist claims handlers in understanding the different types of investigations and how to use the evidence obtained through these investigations. Case studies along with next step procedures will be discussed to reinforce the subject matter. 

Leveraging Technology in Investigations

This course provides insurance claims adjusters with essential knowledge on how modern technology is transforming surveillance investigations. Participants will explore advancements in investigative tools, including social media data mining, event data recorder analysis, and remote surveillance techniques. By leveraging these technologies, adjusters can conduct more efficient and accurate claims processing. Case studies will be utilized to enhance the learning experience for practical application.

Interviewing Techniques for Claims Management Success 

Pending CEU Approval

Taking a recorded statement is a crucial skill for both claims representatives and investigators, requiring precision, professionalism, and adaptability. This engaging session will provide practical knowledge to equip claims specialists with the tools to effectively conduct recorded interviews. Participants will learn best practices for interviewing various parties, including the insured, claimants, and witnesses, while ensuring compliance with legal and ethical standards. This session is essential for any claims handler seeking to refine their investigative capabilities and deliver exceptional results.